RETURNS

WHAT IS THE RETURN POLICY?
RETURNS WILL BE ACCEPTED WITHIN 30 DAYS OF DELIVERY. RETURNED MERCHANDISE MUST BE IN THE SAME CONDITION AS WHEN YOU RECEIVED IT, UNWORN, UNDAMAGED, SALABLE WITH ORIGINAL TAGS AND PACKAGING. RETURNED MERCHANDISE WILL BE SHIPPED BACK AT YOUR EXPENSE AND IS SUBJECT TO A 10% RESTOCKING FEE. 

 

LIMITED RELEASE OR MARKED-DOWN SALE ITEMS ARE FINAL SALE AND ARE NOT ELIGIBLE FOR RETURNS. 

 

TO REQUEST A RETURN
SEND AND EMAIL TO: SALES@LTF-NYC.COM

FOLLOW THE STEPS IN THE PORTAL TO REQUEST YOUR RETURN. ONCE YOUR RETURN HAS BEEN CREATED, YOU WILL RECEIVE A PRE-PAID RETURN SHIPPING LABEL VIA EMAIL AND YOU MAY DROP YOUR PACKAGE AT ANY USPS LOCATION.

 

WHAT IS THE REFUND POLICY?
ONCE YOUR RETURN HAS BEEN PROCESSED, YOU WILL BE REFUNDED THE FULL AMOUNT, MINUS SHIPPING + RESTOCKING FEE OF 10%. REFUNDS TAKE 7-10 DAYS TO PROCESS DEPENDING ON YOUR BANK.